Metric Seals Policies
Order Policy:
- All orders can be placed either by phone,
fax or e-mail.
- We welcome walk-ins.
- We accept all major credit cards: Discover, Visa,
Amex, and Master Card.
- If you setup an account you will be billed NET 30
- Any order (s) that are 60 days past due is subject
to customers account being suspended until the bill (s) paid in full.
- All orders have a $5.00 line minimum, and a $10.00
order minimum, which does not include the shipping cost.
- Any order (s) that doesn't meet our $10.00 minimum
will be adjusted accordingly.
Shipping Policy:
- Any ground order (s) received after 3:00 p.m. Indiana
time will not be guaranteed of going out the same day.
- Next day air shipments will be taken up to 4:00 p.m.
Indiana time.
- Any order (s) after 4:00 p.m. Indiana time Ground
and Air will be shipped out the following day.
- Any order (s) drop shipped to other customers will
be charged a $5.00 drop ship charge.
- International Customers are welcome.
- In stock items ship the same day. Subject to terms
above
- We use UPS and FedEx to ship packages.
- UPS shipping options:
- Next Day Air Early A.M.
- FedEx shipping options:
- First Overnight
- Priority Overnight (P1)
- Standard Overnight
- Second Day
- Express Saver
- Same Day Service
- One Day Freight
- Second Day Freight
- Three Day Freight
- Ground Service
- Freight Collect
- Home Service*
- Blind Service*
- Saturday Service*
- C.O.D. *
- Next Day Air (Red)
- Next Day Air Saver
- Second Day Air Early A.M.
- Second Day Air (Blue)
- Three Day Select (Orange)
- Ground
- Sonic First Day
- Freight Collect
- C.O.D.*
- Saturday Service*
- Home Service*
- Blind Service*
* Extra cost will apply for the special service.
Return Policy:
- All items must have a Return Merchandise Authorization
(RMA) number before we will accept any returns.
- Any item (s) that is returned that is not
Metric Seals, Inc. fault will be subject to a 30% restocking fee.
- Any item (s) that is Metric Seals, Inc. fault can
be returned to us with no restocking fee or exchanged for the correct part.
- Metric Seals, Inc. will not accept any returned item
(s) that was custom made, custom produced.
- Metric Seals, Inc. will not accept any returned item
(s) that was cord stock, guide band cuts or any items that was cut to specific
length.
- Metric Seals, Inc. will only accept returns no later
than 60 days of invoice; any thing older than 60 days is yours.
These terms and conditions
are subject to change without prior written notice at any time, in sole discretion
of Metric Seals, Inc.